Shipping policy

Order Processing

• We process all orders within 1-3 business days

• You will receive a confirmation email once your order has been shipped.

Shipping Options & Timelines

Shipping costs are calculated at checkout. Below are our estimated delivery times:

• Standard Shipping: [e.g., 3-5 business days]

• International Shipping: [e.g., 7-21 business days]

Please note: Delivery times are estimates and may be subject to countries and carrier delays.

Order Tracking

• Once your order ships, you will receive an email with a tracking number to follow your package's journey.

International Orders

• We currently ship to Malaysia and Australia.

• Important: Customers are responsible for any customs fees, import duties, or taxes charged by their country.

Issues with Your Order?

• Damaged Item: If your order arrives damaged, please contact us immediately at contact@sparksmagtiles.com with your order number and a photo of the item.

• Order Not Received: If you haven’t received your order within 20 days of your shipping confirmation, please contact us with your name and order number.

For any other questions, please reach out to us at contact@sparksmagtiles.com .